Effective Date: 12-6-2020
Customer Support and Consulting Services are available at the rates in the effect at the time of the request for such services. Terms and Rates as of the Effective Date are as follows:
CUSTOMER SUPPORT
Standard Virtual Support is available upon request at no additional charge. All support will be provided inside of Elite Results Marketing’s project management software that Elite Results Marketing, LLC provides to clients and email support. Standard Virtual Support is only offered during standard business hours: 9:00 am PST - 6:00 pm CST, Monday - Friday. Phone support, google hangout support, zoom support, etc. are not part of our complimentary standard virtual support. Because of the dynamic nature of our business, we do not promise or guarantee any specific response time. If you need additional consulting, coaching, or support that is not inside of our project management software or via email that require phone calls, google hangouts, zoom meeting, etc., you will be billed hourly and invoiced* as following:
Project Manager: $40.00 per hour - $55.00 per hour.
Marketing Executive: $105.00 per hour - $139.00 per hour.
Senior Marketing Executive: $154.00 per hour to $189.00 per hour.
C-Level Executives: $300.00 per hour to $505.00 per hour.
You may schedule here: https://calendly.com/erm/coaching-consulting-call
CONSULTING
Elite Results Marketing does not provide complimentary consulting outside of the scope of a complimentary Marketing Strategy Session and Kickstarter Call scheduled as part of the Website Services. If you request additional consulting by Elite Results Marketing, a "Consulting Agreement" will be provided based on the total numbers of hours expected and worked on by C-Level Executives, Senior Marketing Executives, Marketing Executives, and Project Managers. You will be billed and invoiced* hourly rates as follows:
Project Manager: $40.00 per hour - $55.00 per hour.
Marketing Executive: $105.00 per hour - $139.00 per hour.
Senior Marketing Executive: $154.00 per hour $189.00 per hour.
C-Level Executives: $300.00 per hour to $505.00 per hour.
You may schedule here: https://calendly.com/erm/coaching-consulting-call
*Unless otherwise agreed to in a writing by Elite Results Marketing, Customer Support and Consulting Invoices are due upon receipt.